My engine failed on the roadside, and out of several local garages I contacted, Trustytec were the only ones willing — and genuinely happy — to accept recovery of my car and investigate the issue.
The customer service here is exceptional, especially for this industry. I’ve often found garages can feel unapproachable or lacking in communication, but Ed and his team were the complete opposite — friendly, professional, and very easy to deal with.
They investigated the problem immediately and provided honest, effective, and realistic advice. Despite it being a major job, they completed the work in a timely manner and kept me fully updated on progress and costs throughout.
I honestly can’t fault Ed and the team at all. They’ve earned a new customer — highly recommended.