Absolutely outstanding service – the best tyre garage in the area!
I have now used Gale Force Tyres twice, and on both occasions the team showed a level of customer care that is extremely difficult to find these days.
The first time, I arrived only around three minutes before closing with a tyre problem. Instead of turning me away, the team made the decision to reopen the garage, inspect the tyre and repair it so that I could safely drive to work the following morning. They could easily have told me to come back another day, but they genuinely cared about helping me when I needed it most.
The second time, I arrived with another puncture on my way to work. They dealt with it immediately and had me repaired and back on the road in approximately 20 minutes. It honestly felt like a Formula 1 pit stop — fast, organised and completely professional.
This is a brilliant young and friendly team who clearly care about their customers. They are efficient, helpful, welcoming and willing to go the extra mile rather than simply looking at the clock or hiding behind appointments.
After being turned away elsewhere, despite an apparently empty workshop, the difference in attitude at Gale Force Tyres was unbelievable. This is how customer service should be done.
I cannot recommend them highly enough. From now on, this will be the only place I use for tyres. Five stars are not enough!