got my car in for a full service and couldn't have asked for a better place to do it!
after a "full service" only 7 months ago in the Farmer just along the road, the issue wasn't resolved and I was left believing that it was just due to the age of the car (13, almost 14 years old).
Callum got started on the car as soon as he could, and kept me updated on what was going on. It was during these updates I was informed that F had more than likely NOT performed a full service. the spark plugs are likely the original, none of the filters had been changed & the odd noise I was hearing was from a damaged shock absorber and stabiliser link rod. if Farmer had performed a full service, this would've been caught and rectified but it wasn't.
Callum went above and beyond, answered any questions I had about the work needing done, and potentially any future work the car may be needing (like the MOT being performed in a few months and the maybe faulty temperature gauge that was picked up on, but wasn't priority to get sorted today).
I'm over the moon and chuffed with my little car now running like a dream! I will never go anywhere else after learning my lesson, there's a reason these guys are rated top for the Falkirk area and I would encourage anyone with very limited car knowledge to go to these guys! so friendly and so helpful.