My Merc SLK was in need of a lot of work - coil springs on all corners, shocks, discs, pads, control arms plus a major service. I composed a laundry list of parts & work required and emailed this to 6 garages, 3 being Merc "specialists". Only 2 bothered to respond, one declined to provide a written estimate and demanded to see the vehicle first. This narrowed it down to Autocentre Chorley who were fantastic.
The entire experience was superb. Jenna was on the ball, responded to my initial email query almost immediately. Her follow up communications were excellent and highly professional.
The quality of work carried out was brilliant - I was expecting some inevitable glitches as it was a complicated job with many "moving parts" but incredibly, everything was faultless and almost perfect. Not a single issue or problem, huge relief as this is the first time I've dealt with Autocentre but their good reviews put me at ease. Having a courtesy car was really convenient.
Initial quote was accurate (but amended as they discovered items I'd overlooked) pricing was reasonable and work carried out quickly. Documentation was precise and accurate, including final invoicing.
I commend Autocentre for their competence and professionalism and will use them exclusively from now on. Well done, outstanding work and thank you for the excellent FIVE STAR service!